Return Policy

Return Policy + FAQ

Return policy

We accept returns from Plumbrilliance.com within 30 days of purchase.

Is it easy to return items?

Yes! Once your return is authorized, you'll receive step-by-step instructions along with a prepaid return label via email.

How soon will I get my refund? 

Once your item(s) are received, refunds are typically processed within 10 days.

What items are non-refundable?

  • Free gifts or promotional items with retail value.
  • Products that have been significantly used.
  • Returns on partial sets.
  • Returns or exchanges from retailers.
  • Original shipping paid.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    ----