Return Policy + FAQ
We accept returns from Plumbrilliance.com within 30 days of purchase.
Is it easy to return items?
Yes! Once your return is authorized, you'll receive step-by-step instructions along with a prepaid return label via email.
How soon will I get my refund?
Once your item(s) are received, refunds are typically processed within 10 days.
What items are non-refundable?
- Free gifts or promotional items with retail value.
- Products that have been significantly used.
- Returns on partial sets.
- Returns or exchanges from retailers.
- Original shipping paid.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.